Last Updated: March 10, 2026
Welcome to VGIFTZ. These Terms and Conditions govern your access to and use of our website, products, and services. By accessing this website, placing an order, or using any part of our service, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
1. Definitions
For the purpose of these Terms and Conditions:
- Company refers to VGIFTZ.
- Website refers to vgiftz.com.
- User, You, or Your refers to any person accessing or using the website.
- Products refers to items listed for sale on our website.
- Services refers to all features, content, support, and order-related services provided through the website.
2. Eligibility to Use
By using this website, you confirm that you are at least 18 years old or that you are using the website under the supervision of a parent or legal guardian. You agree to provide accurate, current, and complete information while placing orders or creating an account.
3. Website Use
You agree to use this website only for lawful purposes. You must not:
- Use the website for any fraudulent or unlawful activity.
- Attempt to gain unauthorized access to our systems, servers, or databases.
- Upload, transmit, or distribute any harmful code, virus, or malicious software.
- Copy, reproduce, or exploit website content without written permission.
4. Product Information
We strive to display product descriptions, pricing, availability, colors, and images as accurately as possible. However, actual product colors or appearance may vary slightly due to screen settings, photography, packaging, or manufacturing variations.
We reserve the right to modify product descriptions, pricing, availability, and specifications at any time without prior notice.
5. Pricing
All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated. Prices are subject to change without prior notice. In the event of a pricing error, we reserve the right to cancel or refuse any order placed for the incorrectly priced product.
6. Orders and Acceptance
When you place an order on our website, it is considered an offer to purchase the selected product(s). We reserve the right to accept or reject any order at our sole discretion.
We may cancel or refuse an order due to reasons including but not limited to:
- Product unavailability
- Pricing or listing errors
- Payment authorization failure
- Suspected fraudulent activity
- Incomplete or incorrect customer information
7. Payment Terms
We accept payments through secure payment gateways and approved payment methods available on the website, including UPI, debit cards, credit cards, net banking, wallets, or other online payment methods.
We do not store your full card or banking details on our servers. All payments are processed through trusted third-party payment providers.
8. Shipping and Delivery
We aim to process and ship orders within the timeline mentioned on the website. Delivery timelines may vary depending on your location, courier partner availability, holidays, weather conditions, and other external factors.
Estimated delivery dates are only approximate and are not guaranteed. Delays caused by courier companies or unforeseen circumstances are beyond our direct control.
9. Returns, Replacements, and Refunds
Returns, replacements, and refunds are subject to our separate Return Policy and Refund Policy, if applicable.
Customers are requested to inspect products upon delivery and report any damaged, defective, missing, or incorrect items within the specified return window mentioned on our policy page.
Certain products may not be eligible for return or refund, including customized, personalized, used, opened, or non-returnable items as specified on the product page or return policy.
10. Cancellations
Orders may be cancelled only before they are processed or shipped. Once an order has been shipped, cancellation may not be possible. Refund eligibility for cancelled orders will be processed according to our refund policy and payment provider timelines.
11. User Account Responsibility
If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
You agree to notify us immediately if you suspect any unauthorized access or misuse of your account.
12. Intellectual Property Rights
All content on this website, including but not limited to text, graphics, product images, logos, icons, banners, design elements, layout, videos, and software, is the property of VGIFTZ or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, republish, upload, post, transmit, distribute, or modify any content from this website without prior written permission.
13. Third-Party Links
Our website may contain links to third-party websites, services, or social media platforms. These links are provided for convenience only. We do not control and are not responsible for the content, policies, or practices of any third-party websites.
14. Disclaimer of Warranties
The website and all products and services provided through it are offered on an "as is" and "as available" basis without warranties of any kind, either express or implied, except as required under applicable law.
We do not guarantee that the website will be uninterrupted, secure, error-free, or free from viruses or harmful components.
15. Limitation of Liability
To the maximum extent permitted by law, VGIFTZ, its owners, employees, affiliates, partners, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to:
- Your use or inability to use the website
- Any product purchased through the website
- Any delay, interruption, or technical issue
- Unauthorized access to your information
- Any third-party services linked to or used through the website
16. Indemnification
You agree to indemnify, defend, and hold harmless VGIFTZ and its affiliates, officers, employees, and service providers from and against any claims, liabilities, damages, losses, costs, or expenses arising out of your misuse of the website, violation of these terms, or violation of any law or third-party rights.
17. Privacy
Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described in our Privacy Policy.
18. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with the use of this website shall be subject to the jurisdiction of the courts located in Tamil Nadu, India.
19. Force Majeure
We shall not be held liable for any delay or failure to perform our obligations if such delay or failure results from events beyond our reasonable control, including natural disasters, strikes, lockdowns, technical failures, transportation disruptions, government restrictions, or other unforeseen events.
20. Changes to Terms and Conditions
We reserve the right to update, revise, or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with an updated effective date. Continued use of the website after such changes constitutes your acceptance of the revised terms.
21. Contact Us
If you have any questions about these Terms and Conditions, you may contact us using the details below:
- Website: https://vgiftz.com
- Email: admin@vgiftz.com
- Phone: +91 8903564115