Last updated: March 10, 2026
Welcome to VGIFTZ. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you visit our website or place an order with us.
By using our website, you agree to the collection and use of information as described in this policy.
1. Who We Are
VGIFTZ is an online personalized gifts store based in Tamil Nadu, India. We offer a wide range of customized and curated gifts for all occasions.
- Website: www.vgiftz.com
- Phone: +91 8883664115
- Location: Tamil Nadu, India
2. Information We Collect
When you use our website, we may collect the following types of information:
a) Personal Information
- Full name
- Email address
- Phone number
- Delivery address (house number, street, city, state, PIN code)
- Payment-related details (we do not store card numbers; payments are handled by secure third-party gateways)
b) Order & Personalization Details
- Product preferences, custom text, names, or photos you provide for personalized gifts
- Order history and purchase records
c) Technical / Usage Data
- IP address and browser type
- Pages visited and time spent on our website
- Device type (mobile, tablet, desktop)
- Referring URLs
3. How We Use Your Information
We use your personal information only for legitimate business purposes, including:
- Processing and fulfilling your orders
- Sending order confirmation, dispatch, and delivery updates via email or SMS
- Personalizing your gifts as per your instructions
- Responding to your queries and customer support requests
- Improving our website and product offerings
- Sending occasional promotional offers or newsletters (only if you have opted in)
- Complying with legal and regulatory requirements
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
4. Sharing Your Information
We may share your information only in the following limited circumstances:
- Delivery Partners: Your name, phone number, and address are shared with courier/logistics partners to deliver your order.
- Payment Gateways: Payment details are processed securely through third-party payment gateways (e.g., Razorpay, PhonePe). We do not store your card or banking information.
- Legal Obligations: We may disclose your information if required by law, court order, or government authority.
- Business Operations: In the event of a merger or acquisition, your data may be transferred to the new entity subject to the same privacy standards.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use them to:
- Remember items in your shopping cart
- Keep you logged in during your session
- Understand how visitors use our website (analytics)
You can disable cookies through your browser settings; however, some parts of our website may not function correctly without them.
6. Data Security
We take reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure. Our website uses HTTPS encryption to secure data transmitted between your browser and our servers.
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (e.g., tax and accounting records). Order-related information is typically retained for a period of 3 years.
8. Your Rights
As a customer, you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate or incomplete information
- Request deletion of your personal data (subject to legal obligations)
- Opt out of promotional emails at any time by clicking "Unsubscribe" or contacting us
To exercise any of these rights, please contact us.
9. Children's Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will delete it.
10. Third-Party Links
Our website may contain links to third-party websites (e.g., social media pages). We are not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies before sharing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
- Phone: +91 8883664115
- Contact Form: Click here to contact us
- Location: Tamil Nadu, India